My Internship Experience: Bishan Gurung [Quality Assurance]

My Journey as a QA Intern

As a Quality Assurance (QA) intern, I had the unique opportunity to dive into the world of software testing, focusing on an e-commerce website and app for iOS, as well as a hotel management system. This experience not only honed my technical skills but also provided invaluable insights into the importance of quality in software development. In this blog post, I’ll share my journey, the challenges I faced, and the skills I developed during my internship.

Testing the E-commerce Website and App

One of the most exciting projects I worked on was testing an e-commerce website and its companion iOS app. The primary goal was to ensure a seamless user experience, which is crucial in the competitive world of online shopping. My responsibilities included:

Functional Testing: I performed extensive functional testing to verify that all features worked as intended. This included testing user registration, product searches, and the checkout process. I created detailed test cases and executed them meticulously to catch any bugs or inconsistencies.

Usability Testing: Understanding the user experience was key. I conducted usability tests to ensure that the navigation was intuitive and that users could easily find what they were looking for. Feedback from real users helped us identify areas for improvement.

Understanding the Hotel Management System

In addition to e-commerce, I had the chance to work on a hotel management system. This software was designed to streamline operations for hotels, including booking management, customer relationship management, and billing. My role involved:

End-to-End Testing: I conducted end-to-end testing to ensure that all components of the system worked together seamlessly. This included testing the booking process from initial inquiry to final payment.

API Testing: I delved into API testing to verify that the backend services communicated correctly with the front-end application. Using tools like Postman, I tested various endpoints to ensure they returned the expected data and handled errors gracefully.

Cross-browser Testing: Since the application was available on the web, I tested it on various browsers to ensure compatibility. This involved checking for layout issues, performance, and responsiveness across different screen sizes.

Automation Testing

One of the most rewarding aspects of my internship was the opportunity to work on automation testing. I learned how to use automation tools like Selenium and Appium to create scripts that could run repetitive tests efficiently. This not only saved time but also increased the reliability of our testing process.

Creating Automated Test Scripts: I developed automated test scripts for critical functionalities of both the e-commerce platform and the hotel management system. This experience taught me how to write clean, maintainable code and the importance of continuous integration.

Running Regression Tests: Automation allowed us to run regression tests quickly after each build, ensuring that new features did not break existing functionality. This was crucial in maintaining the quality of the software as it evolved.

Key Takeaways

1. My internship as a QA intern was a transformative experience that equipped me with essential skills for my future career. Here are some key takeaways:

2. Attention to Detail: Quality assurance requires a meticulous eye for detail. Small bugs can lead to significant issues in production, so thorough testing is paramount.

3. Collaboration is Key: Working closely with developers, product managers, and other stakeholders is essential to ensure that everyone is aligned on quality goals.

4. Continuous Learning: The tech industry is always evolving, and so should your skills. I learned the importance of staying updated with the latest testing tools and methodologies.

   
   

   Conclusion

My journey as a QA intern in Skybase has been incredibly rewarding. From testing an e-commerce website and app to working on a hotel management system and diving into automation and API testing, I gained a wealth of knowledge and experience. I look forward to applying these skills in my future endeavors and continuing to grow in the field of software quality assurance.